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WHAT WE COLLECT ABOUT YOU AND WHY?
We gather your information primarily so that we can offer you products on our website and fulfill your orders. Due to regulatory regulations, we are also required to retain some information about your transactions for a period of time. Some of your information is used by us to market goods we believe you would find interesting.
PERSONAL DATA PROTECTION AND SPAM POLICY
Your personal information whom you share with us at “SmartParts.se” (SMARTPARTS NORDIC AB) is treated with the utmost care. Some of your personal information, including name, email, address, phone number, and national organization number, must be saved and used.
Such use is necessary so that we can deliver the things you order, keep you updated on the progress of your order, issue payment notifications and have contact with you as a customer. Additionally, we need to be able to discuss your order with our payment service provider. In how we handle every piece of personal information, we abide by the integrity regulations. The contractual arrangement you engage into with SmartParts (SMARTPARTS NORDIC AB) with regard to the terms of purchase serves as the legal foundation for the use of your personal data. Your information will be kept in our client database while the official legal guarantee is in effect in the EU or EES (three years).
Your submitted personal information is shared with our partners who handle payments, warehouse stock, and delivery. Additionally, provided that we do so in accordance with the law, we may divulge your personal information to a third party. Your information will never be sent outside of the EU. Your data is under the control of SMARTPARTS NORDIC AB’s personal data manager. You have the right to get in touch with us in order to request corrections, transfers, or a limit on how we use the information we have about you. You have the right to file a complaint with the overseeing Data Protection Authority if you want to voice concerns or ask for the deletion of your personal data.
In the mailing of the so-called SPAM, SmartParts (SMARTPARTS NORDIC AB) does not participate. In addition to information, newsletters, or offers pertaining to our customer relationship, you may as a customer receive emails and SMS text messages on your order, delivery, or any other communication that you have initiated. Emails from other parties or about products or services unrelated to our business will not be sent. You as the client can easily unregister if you receive mails automatically. The email or SMS will always contain instructions on how to accomplish this. You, the customer, do not need to log in or conduct any other similar actions in order to accomplish this.
DATA SHARING WITH OTHERS
SERVICE PROVIDERS AND OTHERS
To be able to offer and explain our products to you, we at SMARTPARTS NORDIC AB mostly rely on our own technology. But occasionally, we will need to work with other partners (such mail communications or various payment methods), and in those circumstances, we make sure they adhere to, at the very least, the same high standards of data protection of your information that we do.
LOGISTIC AND SHIPPING FIRMS
We will then have to mail the item you purchased from us to you. In order for you to be able to get the goods in your mailbox, we exchange your address information for this purpose with a few other parties. Of course, we ensure that these parties are at least as careful with your personal information as we are.
GDPR AND PERSONAL DATA MANAGEMENT
A mobile spare part supplier with its registered office in Sweden is SMARTPARTS NORDIC AB (559332-8528), also known by the brand name SMARTPARTS. This language applies to all of our registered businesses that we work with since we take your integrity seriously. We abide by the General Data Protection Regulation (DGPR, 2016/679/EU), sometimes known as the data protection regulation.
PURPOSE AND USAGE OF INFORMATION
In both our internal system and our webshop system, we use the information you give us to maintain an up-to-date customer registration.
The registered information is used to deliver newsletters, ensure delivery to the correct address, contact you as a customer, handle billing, and provide you with general customer support so you may get the assistance you require.
INFORMATION PROTECTION
The web page is encrypted with SSL when you are logged in to our website and making purchases in our webshop. We restrict access to personally identifiable information to those workers who need it to do a specific task (such as scheduling a delivery, providing customer assistance, processing orders, or billing).
DATA REMOVAL
Any user who has registered is entitled to see their data and, upon request, have it transferred or destroyed. Please get in touch with us using the information below if you want any information erased.
CONSENT
You consent to our privacy policy by starting a business relationship with us or contacting us through our website’s contact form.
CONTACT
Contact us at info@smartparts.se or by phone at +46 (0) 85 151 69 69 if you have any questions about data protection.
GDPR
To make sure that your personal information is only handled in accordance with the law, we abide by the regulations listed at https://www.imy.se/en/organisations/data-protection/ .